Personal Data Protection and Privacy Notice
1. Data Controller
In accordance with the Turkish Personal Data Protection Law No. 6698 (PDPL), your personal data is processed by ClinicHI as the data controller.
Contact Information
Email: hello@clinichi.com
Website: https://clinichi.com
2. Personal Data Processed
Through our website, the following personal data may be processed:
- Identity information such as name and surname
- Contact details such as email address and phone number
- IP address and website usage data
- Messages and content shared via contact forms
- Limited information shared for preliminary health related inquiries
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Responding to contact and information requests
- Providing information about health tourism services
- Managing and improving service processes
- Fulfilling legal obligations
- Ensuring website security
- Managing requests, feedback, and complaints
4. Transfer of Personal Data
Your personal data may be transferred:
- To authorized public institutions and authorities in accordance with legal obligations
- To business partners and technical service providers when necessary for service delivery
All transfers are carried out in compliance with PDPL and with appropriate technical and administrative security measures in place.
5. Method and Legal Basis of Data Collection
Your personal data is collected through:
- Website contact forms
- Email communications
- Cookies and digital analytics tools
Legal bases for processing include explicit consent, necessity for contract performance, compliance with legal obligations, and legitimate interests of the data controller.
6. Rights of the Data Subject
Under Article 11 of PDPL, you have the right to learn whether your data is processed, request information if processed, learn the purpose, request correction, deletion, or object to unlawful processing.
7. Application Method
You may submit your requests regarding your personal data by contacting us via email: hello@clinichi.com. Your requests will be evaluated and concluded within the legal time limits.